- The original invoice or the mobile number registered in the Leaders Store application must be available.
- The warranty does not include misuse of the product or any breakage in the product after completing its assembly process
The warranty includes the hydraulic piston only for a period of 6 months from the date of purchase
To take advantage of the warranty, in the event of a malfunction, we will be contacted via e-mail (firstname.lastname@example.org) to receive approval to send a replacement package after proving the malfunction.
- All spare parts for the products are available for shipment in the event that any unexpected defect appears upon receipt of the product (must be inform us on the same time)
Provides the original invoice or the mobile number registered in the Leaders Store application.
- The request for replacement or return should be made within 3 days from the date of purchase, and the customer will be charged the shipping cost.
- The return policy applies to all products available in the Leaders store, provided that the product is in its original packaging, in its original condition upon purchase, and has not been used or benefited from, and has never been used.
- The customer bears all the costs of returning to the company’s headquarters if the product has been received and the product is not in violation of the order as follows (100 riyals per parcel) after communicating through the e-mail (email@example.com) and receiving the approval and the method of return.
- The return policy is sent by e-mail (within 7 working days after receiving the return approval) to the customer, which is clearly printed and pasted on the returned parcel to be delivered to the shipping company approved by Chairs Leaders.
- The remaining payments will be refunded within 7 working days after the company receives the product and ensures that it is in its original condition and in the same packaging according to the appropriate refund method.
- In the event that the customer receives a product that does not comply with the specifications or colors mentioned on the website of the Chairs Leaders store, the store will bear all the costs of returning the product and refund the customer in full according to the appropriate refund method.
- Any products manufactured with special specifications for the customer will not be returned.
Disclaimer for damages
The user bears the responsibility for all risks associated with his use of chair leaders products, including any risk or damage to the user as a result of misuse of the products, as the furniture leaders factory company does not have any legal responsibility towards this.
We thank you for your trust in our products and wish you the best buying experience ever.